FAQs

FAQs

Pet Grooming Edition

Let’s make your experience at Tori’s Pet Salon the best for you and your dog or cat. Kindly look through our Frequently Asked Questions for answers to the most asked dog and cat grooming questions.

We love connecting with our customers, so if you still have questions, we encourage you to contact us. Thank you for considering Tori’s Pet Salon for all of your pet grooming needs.

Frequently Asked Questions

Where are you located?

Tori’s Pet Salon is conveniently located in the Air Park neighborhood in Lincoln, Nebraska.

Get Directions

Pricing is based on breed, hair length, skin condition, temperament, age, and grooming history. See our services pages for dogs and cats to get an idea of prices. We will give you an exact price before any work is done.

No problem at all. We will contact you when your furry family member is ready for pickup and kennel them until you arrive.

For everyone’s safety, we ask that all vaccines, including rabies, are up to date.

Depending on the pet’s size and hair type, grooming can take 1-4 hours. We will give you an idea of the timing at drop-off. As always, we will contact you when your pet is all cleaned up and ready for pick up.

“Challenging” dogs are welcomed here. We know that some dogs don’t like to be groomed, but still need it. We are happy to work with you and your pet to make the best of the experience.

We currently do not have a recommendation. But, Tony, co-owner of Tori’s Pet Salon, is an experienced dog trainer. If you have questions regarding training and/or behavior correction, please bring your questions before or after your appointment. We are happy to provide professional dog training advice to our salon customers at no charge!

We kindly ask for payment at the time you pick up your pet. We accept all major credit cards and cash or checks.

For the safety and comfort of your pet, we do not allow you to stay and watch the grooming. If you have any concerns, please contact us.

If we have room, we would love to have you come in! Call ahead and we will see if we can work you in.

Yes. If you have a shampoo you prefer or prescribed by your veterinarian, we will happily use it.

We use hand-held, pet specific, velocity dryers with no heat. While this may take a bit longer, it is the safest option for your pet.

Most pets need to be groomed every 4-6 weeks. We are happy to set you up with recurring appointments to make remembering easy.

Nails should be trimmed every 4 weeks to keep them from growing too long. If you wait longer between trimmings, the longer the pet’s nails will need to remain.

As a courtesy to all our clients, we require 24 hour notice of cancellation or rescheduling. This allows us time to work with other clients that have been waiting for an appointment.

We want you to be happy with our service. Please contact us and we’ll work with you to make it right.

We're Here For You

We provide easy drop off and pick up to fit your busy schedule. Simply schedule your appointment, drop your pet off at the salon, and we will call or text you when your furry friend is all pampered and ready for pick up.